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  • Home
  • Cookware
    • Shop by cookware collection
      • Cook's Classic Hard Anodised
      • Cook's Classic Stainless Steel
      • Daily Chef Red
      • Daily Cook
      • Eternal Mesh
      • Generous Cook
      • Gourmet Anodised
      • Healthy Chef
      • Ingenio
      • Jamie Oliver by Tefal
      • Kitchen Essentials
      • Perfect Cook
      • Simply Clean
      • Titanium Fusion
      • Unlimited Premium
      • Unlimited
      • Ultimate
      • Virtuoso
    • Shop by category
      • Cookware sets
      • Twin and triple packs
      • Specialty pieces and bakeware
      • Frypans
      • Wok pans
      • Multipans
      • Stewpots
      • Sautepans
      • Saucepans
      • Stovetop pressure cookers
      • Cookware accessories
  • Kitchenware
  • Cooking Appliances
    • Electric pressure cookers
    • Rice and Multicookers
    • Air Fryers
    • Deep Fryers
    • Grills and sandwich presses
    • Cooking food processor
    • Food steamer
    • Induction hobs
    • Blender
  • Linen Care
    • All-in-one garment care solution
    • Steam Generators
    • Garment Steamers
    • Steam irons
  • Accessories
    • Air fryer
    • i-Companion XL
    • Cook4me
    • OptiGrill
    • Snack collection
    • Ingenio
    • Linen care
  • Replacement Parts
    • i-Companion XL
    • Cook4me
    • OptiGrill
    • Air fryer
    • Deep fryer
    • Pressure cooker
    • Linen care
    • Food processor
    • Food steamer
    • Kettles
    • Actifry
    • Fresh express
    • Other replacement parts
  • Special Offer
    • Bonus Tefal Ice Force Chef's Knife Offer
    • Bonus i-Companion XL Accessory Offer
  • Blog
  • Contact Us
  • VB
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Frequently Asked Questions

Orders & Deliveries

Shipping is free for all orders above or equal to $100. For all orders below $100, a flat rate of $9.90 shipping will apply to all orders.

We use Australia Post eParcel service for all our deliveries.

Once the order has been processed a confirmation email will be sent to you. This is usually within 24 hours. Please note that this may go into your junk/spam if you have not shopped with us online before.

When you purchase on Tefal Shop you'll receive an email with a tracking number. Use this tracking number to track your order at Australia Posts website. You can also view the delivery status of your order in your online account in the My Account section.

Most orders are processed and dispatched within 72 business hours of the order being placed. All delivery dates on Tefal Shop are estimates and will depend on your location.

Unfortunately, we do not deliver partial orders on Tefal Shop yet. That means that we have to wait for all the items in your order to be available, to ship them.

Yes. In order to ensure the security of your order, a signature will be required for every delivery.

Faulty Products & Guarantee

The best thing to do is to send us a message or call us directly at this number:

1300 307 824 between 9:00 am to 5:00 pm / Monday through Friday

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Welcome to Tefal Shop!

Tefal's Official Australian Online Store. The one-stop shop for all Tefal products!

Free delivery for orders over $49

$5.50 shipping fees for all orders below $49. Check our FAQs

Top-notch Customer support

Feel free to contact us on the phone, email or even live chat! Contact Us

Secure payments

We accept MasterCard, Visa, AMEX, JCB, Diners Club, ZIP pay and Afterpay

Tefal Newsletter

Sign up to our newsletter now and receive recipe ideas, tips and tricks, new product launches, invites to in-store or online events and exclusive offers.

  • Home
  • Cookware
  • Kitchenware
  • Cooking Appliances
  • Linen Care
  • Accessories
  • Replacement Parts
  • Special Offer
  • Blog
  • Contact Us
  • VB

Welcome to Tefal's official Australian online shop!

At Tefal, our main mission is quite simple: help all Aussies make the most of their everyday life, with innovative, smart and quality kitchen appliances and cookware products.

From clothes steamers to food steamers, multicookers to sandwich makers, air fryers to grills, cookware and kitchenware, Tefal will always be by your side.

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